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Everything about our routes
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
- Tourist attractions
  See all the great events and sights in Noord-Holland Noord.
All our travel information
- Travel planner
  Explaination how you can easily plan your trip from A to B with our search engine.
- Transdev app
  The Transdev app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for those who travel regularly. Which one is right for you?
- Individual tickets
  In addition to travelling with an OV-chipkaart, you can also buy an individual ticket for the bus.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
- Credit
  Do you want to travel on credit with your OV-chipkaart? Read more about the costs or buy credit online.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Visual impairment

There are various ways in which we accommodate partially sighted or blind people who travel by bus or train:

In the regular buses there is audio information about the bus stops. In the flexbuses, the bus driver will pass on bus stop information.
There are guide markers surrounding many bus stops with clear markings at the start and end (see also information on accessibility bus stops).
There are destinctive coloured handles and rods in the regular buses.
Visually impaired passengers can contact the OV Service Desk for the blind and partially sighted if they have any questions about travelling with the NS Business Card (NSBC).
With a Sentire subscription, people with a visual impairment can travel with a lower boarding rate.

Read more about Sentire

Service Desk for the Blind & Partially Sighted

The customer service of OV-chipkaart has a service desk for the blind and partically sighted - known as het Serviceloket OV Blinden & Slechtzienden (B&S). Visually impaired passengers can contact this Service Desk with any questions about travelling with the NS Business Card (NSBC).

Blind and partially sighted people can make all public transport trips with this business card. You will be sent an invoice for this afterwards, which will be collected automatically. Any missed check-in/outs will be corrected by the service desk. This target group is allowed to correct all missed check-ins/outs, unlike other travellers travelling with the NSBC.

Het Serviceloket B&S can be reaced at 0800 4848400 (free of charge) or via email: serviceloket@ov-chipkaart.nl.