Pick-up point on the bus

There is a pick-up point on the outside of the buses in certain transport areas. Here you can quickly and easily collect the subscription or discount card you purchased in the webshop. After that you can travel with the bus immediately!

This is how it works

  1. Buy your desired travel product in the webshop. You will soon receive an e-mail with the message that you can collect your subscription, discount card or credit at a pick-up point.
  2. Go to a bus stop where a bus equipped with a pick-up point stops.
  3. When the bus has stopped, hold your OV-chipkaart against the pick-up device for 3 seconds. The device will beep when your product is loaded. One product is loaded at a time, so if you want to load more than one product, you have to wait 3 seconds for the beep per product. The device indicates when all products have been picked up.
  4. Your subscription, discount card or credit is now on your OV-chipkaart and you can check in immediately.

Which buses have a pick-up point?

As more and more travellers use debit cards to check in and out (OVpay) and thus no longer need to load a balance or product onto their OV-Chipkaart, there is much less use of pick-up points. Therefore, more and more pick-up points on buses and in shops will disappear.

Do you have a Studentenreisproduct, a subscription or a discount product? Then you still need an OV-chipkaart and you will have to collect it from a pick-up point. Before traveling, always check where the nearest pick-up point is in the service points finder.