Go to the content
Go to the navigation
Go to the footer

- Dutch
- German

Everything about our routes
- Bus stops and departure times
  Find the route, the planned departure times of your bus line or at a bus stop.
- Modes of transport
  In addition to the regular bus lines, there are other modes of transport to get you from A to B.
- Tourist attractions
  See all the great events and sights in Noord-Holland Noord.
All our travel information
- Travel planner
  Explaination how you can easily plan your trip from A to B with our search engine.
- @Transdev app
  The @Transdev app makes your public transport journey as easy as possible.
- On route
  We try to provide our passengers with as much important travel information as possible.
- People with disabilities
  Are you dependent on a wheelchair, visually impaired or blind or do you have a companion? View the options.
- In the bus
  What can you take with you, what facilities do we offer and what rules apply on the bus?
Everything about tickets
- Subscriptions
  There are different types of subscriptions for those who travel regularly. Which one is right for you?
- Individual tickets
  Individual tickets are available through the webshop, the @Transdev app, or on the bus.
- OV-chipkaart
  With this card, you pay for all forms of public transportation in the Netherlands: bus, train, tram, or metro.
- OVpay
  Use your contactless debit card, credit card or the payment app on your phone for checking in and out.
Everything about customer service
- Frequently asked questions
  Having difficulties? Look at our frequently asked questions.
- Lost and found
  Lost something in one of our buses? We will gladly try to help you find your property again.
- Refund
  Trip cancelled? Forget to check out? Something else happen? See if you are entitled to a refund.
- Contact
  You can call us, email us or send us a message on social media.
- Complaints
  Do you have a complaint about our services? We will gladly assist you.

Checking in and out

When traveling with your OV-chipkaart, bank card, paper ticket, or e-ticket, you must check in and check out. This also applies to those traveling with a free travel subscription. If you don't, you risk a fine.

At the start of your trip, hold your OV-chipkaart or bank card against the card reader screen on the bus.

Traveling with a paper ticket or e-ticket

Have you bought a paper ticket? And do you want to transfer? Then show your ticket to the bus driver when transferring (Note: whether you can transfer with a paper ticket depends on the conditions of the ticket you purchased). In some transportation areas, you can check in and out using the barcode on your paper ticket.

If you’ve purchased an e-ticket, you must always check in and out using the barcode on the ticket.

More information about checking in and out with a barcode

Forgot to check out?

If you forgot to check out with your OV-chipkaart, for example, due to a malfunction or because you forgot, you can request a refund of your balance. You can do this in three simple steps via uitcheckgemist.nl. Did you forget to check out with your bank card? You can correct this here.

            Please note: This can be done for up to 3 trips per operator, per half-year period (from January to June and from July to December).
        