To travel by bus or train you need a valid ticket. You can buy a ticket directly from the bus driver or travel with your OV-chipkaart. But there are also other options. Here you will find information about what kind of tickets there are and where and how to buy them.
Frequently asked questions about tickets
An overview of the trips and transactions you make with your personal or anonymous OV-chipkaart can be accessed via OV-chipkaart.nl.
> Go to OV-chipkaart.nl
If your personal OV-chipkaart is broken or lost, you can apply for a replacement OV-chipkaart. Please note: do not apply for a new OV-chipkaart. If there is a subscription on your OV-chipkaart, you can apply for a temporary subscription.
If your anonymous OV-chipkaart is broken or lost, you can request a credit refund and buy a new OV-chipkaart.
> Read more in Dutch about a replacement OV-chipkaart and requesting a credit refund
It is no longer possible to pay with cash in any of our buses. We do this in order to increase the social safety for our employees and our passengers. In addition, the new forms of payment (such as debit cards) are faster and more efficient.
For all questions about the OV-chipkaart we refer you to: www.ov-chipkaart.nl/en. The information on this website is very extensive and always up-to-date.
In our buses we accept the following means of payment:
- Dutch and foreign bank cards affiliated with Maestro
- Visa credit card
- MasterCard credit card
- American Express credit card