FAQ's
-
We would like to help you plan your trip or find up-to-date travel information. You can use the different search engines we have developed:
- Travel planner
- Timetable finder
- Bus stop information and current departure times and transfer possibilities
- Disruptions and diversions
-
For all questions about the OV-chipkaart we refer you to: www.ov-chipkaart.nl/en. The information on this website is very extensive and always up-to-date.
-
Yes, you can buy a ticket at one of the points of sale off the bus or buy a mobile ticket with your smartphone (m-ticket).
-
See the In de bus webpage for a detailed explanation of what you can take on board the train.
-
All objects that we or fellow passengers find are placed on our websites via iLost. Take a look at the page: Lost and found.
-
A regular bus runs according to a fixed timetable and a fixed route past a number of bus stops. OVflex is a flexible transport service that can take you directly between different bus stops in an area around the time you have reserverd it.
In some areas in the Netherlands, we offer an OVflex service. OVflex is a convenient transport service to order, in a car or van, that will take you from bus stop to bus stop. Which bus stops? That's up to you.
> Read more about OVflex in Dutch -
We kindly ask you to report the damage to Connexxion Openbaar Vervoer N.V.. How to report a damage is described in detail in Dutch on the webpage: Schade melden.